Shipping & Delivery
At Luxora Kids, we are committed to delivering your order safely and as quickly as possible.
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak seasons or promotional events, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
- Standard Shipping: 5–10 business days
- Express Shipping (if available): 2–5 business days
Delivery times are estimates and may vary depending on your location and courier services.
Shipping Charges
Shipping costs are calculated during checkout based on your delivery location and selected shipping method.
Free shipping promotions may be available on qualifying orders.
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number so you can monitor your shipment.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order.
Luxora Kids is not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by customers.
Delayed or Lost Shipments
While we work with trusted shipping partners, occasional delays may occur due to weather, customs, or courier issues.
If your order has not arrived within the expected timeframe, please contact our customer support team.